Wednesday, March 18th, 2020
As a precautionary measure and for the health and safety of all our staff, clients and business partners we have made the decision to ask our staff to work from home for the interim. This is an unprecedented situation but health and safety is our paramount concern.
None of our staff have tested positive for Covid 19.
We would like to assure you that Hanne & Co has been planning meticulously for this kind of event and that preparations are now complete for the whole firm to work remotely without affecting the high standards of service we provide our clients.
We will, of course, continue to be able to take instructions from new clients so, in this respect, it is business as usual.
Nevertheless, if you are a client you may have some questions about how this temporary change to our working practices might impact on your matter. So please refer to the FAQs below:
Q: What will happen to the face-to-face meeting I have scheduled with my solicitor?
A: In the interests of the health and safety of all concerned, we are asking all staff to avoid face-to-face meetings and instead to conduct them either by telephone or over Skype. This will not impact on the quality of the exchange of information between you and your solicitor nor the advice given.
Q: Will there be any delays to the way you handle my matter?
A: There shouldn’t be any critical delays, but we are dependent upon other people.
Q: Will the courts stay open?
A: Your solicitor will keep you informed. The courts are still open and running and unless you are told otherwise or you are ill or self-isolating due to knowing someone with coronavirus, you should attend the court hearing.
Q: Will my usual solicitor attend court?
A: Yes, unless they are ill or self-isolating or a barrister is usually used on your case. Your solicitor will keep you informed about who will represent you in the normal way.
Q: Will your change to remote working cost me any more?
A: There should be no reason why costs should increase.
Q: Will you be operating the same working hours?
A: Yes, we will.
Q: Can you still represent me with my Tribunal claim?
A: Yes. James Collier will continue to have conduct of your Employment Tribunal claim and will continue to act on your behalf within those proceedings. He will be in contact with the Tribunal and will keep you updated via email and telephone with any communications that he receives on your behalf. He will also continue to work with you to meet any Case Management Directions and Orders the Tribunal has made relating to your matter. Despite working from home, he can continue to provide a full Tribunal representation service.
Q: Can I still get advice on my settlement agreement or other employment related legal advice?
A: James Collier will continue to provide advice on the whole range of employment law matters, including redundancy procedures and settlement agreements. Any meetings that are required can be arranged via Skype or other internet-based technology.
Q: Can I get still employment law advice for my business in relation to Coronavirus Covid 19?
A: Yes. Please contact James Collier who has experience of advising on redundancy, contract terms changes and other organisation change processes. A full written legal advice, and template letters and documents, can be provided to small and medium-sized businesses under our fixed fee arrangements.
Q: Will you still appear for me at Court.
A: Assuming attendance is required and legal aid/funding is in place we will attend with you/ensure you are represented as necessary.
Q: Can I meet you before the hearing?
A: Unfortunately, this may not be possible in most cases but we will have plenty of time at Court and we will also try and take your instructions by other methods beforehand.
Q: What if I fall ill/need to self-isolate and cannot attend a hearing.
A: Please phone/email your solicitor as soon as possible with as much information as possible so we can try to get the hearing adjourned.
If you have any specific questions about your matter, please feel free to contact your solicitor by email.
If you have any general queries about this announcement, please email us at firstname.lastname@example.org.
Thank you for your continued kind support.